Your operations are costing you more than you think.
We help mid-market leadership teams find where execution is breaking down, fix it, and build the systems and reporting that let them run the business, instead of the business running them.
$200K+
Documented waste eliminated
verified across completed engagements
70%
Avg. reduction in reporting time
Power BI and analytics projects
85%
Milestone hit rate achieved
up from 61% for one client
Most operational problems aren't mysterious. They're just invisible.
Growing organizations accumulate complexity slowly, then all at once. By the time leadership feels it acutely, the cost has been building for months, in manual workarounds, missed milestones, and reactive decision-making instead of directed execution.
"We're making major decisions based on reports that take three weeks to produce, and they're already outdated when they land."
"We've grown fast, but our processes haven't kept up. Every quarter feels more reactive than the last.
"We invested in Salesforce last year. We still don't have a system that reflects how our business actually operates."
"I can't tell you right now where our biggest operational bottleneck is, and that's exactly the problem."
Three practice areas. Built around the same outcome: an organization that executes.
Operational Transformation
We redesign workflows, procurement processes, accountability structures, and governance systems that have stopped scaling, building organizations where execution is consistent and waste is visible.
↑ $200K documented waste eliminated
Analytics & Power BI Reporting
We build the KPI frameworks and Power BI dashboards that turn operational data into executive decisions, visibility systems leadership teams rely on every week, not just at month-end
↑ 70% avg. reduction in reporting time
Salesforce & CRM Transformation
We lead Salesforce implementations that are built around how your business actually operates, not the vendor's assumptions. Discovery to configuration, with executive alignment at every step.
↑ Aligned platform, avoided costly rework
We measure our work in outcomes, not deliverable.
Three examples from eight completed engagements. Every number is documented and verifiable.
Eliminating $200K in annual procurement waste for a $30M contractor
$200K+
Annual waste eliminated (Phase 1)
Finance team's monthly close from three weeks to three days
70%
Reconciliation effort reduced
Unified platform across sales, service, and field ops, zero rework
ZERO
Costly rework, build approved before configuration began
Assess
Structured operational audit mapping your workflows, systems, and reporting against where the gaps are costing you most. You know the highest-value opportunities within two weeks.
Design
Documented redesigns, configuration plans, KPI frameworks, or dashboard specs. Nothing moves forward until you review and approve it.
Implement
We build and deploy alongside your team, not in isolation. Every implementation includes knowledge transfer so your people own it after we leave.
Measure
Every engagement ends with documented outcomes, the specific metrics that changed and by how much. Done means proven.
Built by someone who has done this work, not just advised on it.
Andy Saint-Ilma spent over a decade inside manufacturing, warehousing, construction, and distribution before founding Operational Clarity Group, not studying these industries, but running operations inside them. He has led teams of 15, managed 200+ concurrent projects, built procurement systems that eliminated $200K in documented annual waste, and designed revenue forecasting models from scratch for contractors running ComputerEase.
PMP certified. Power BI PL-300. Salesforce Platform Administrator. Fluent in English, Haitian Creole, and French which in a Houston market means he can conduct discovery sessions, train field staff, and communicate findings in the language the work actually happens in.
"This is the guardrail we needed. You turned chaos into control."
— CEO, Commercial Construction Organization
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✓Project Management Professional (PMP)
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✓Salesforce Certified Administrator
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✓Microsoft Power BI Data Analyst Associate
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✓12+ years in multi-industry operations
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✓English ↔ Haitian Creole Interpreter
Start with a conversation. Not a proposal.
The first step is a free 30-minute discovery call, a direct conversation about where your operations stand and whether we're the right firm to close the gap.
Andy personally reviews every inquiry · Response within one business day · No pitch decks · No sales process